14-day free trial on every plan. Credit card required. Cancel anytime. All prices in AUD.
All prices in AUD. GST may apply. Fair use limit: SMS requests are capped at the plan limit per month. Limits reset on your billing date.
Try the full plan free. Credit card required. No charge until day 15.
No lock-in contracts. Cancel from your account settings in 30 seconds.
Spam Act 2003, Privacy Act 1988 and Google review policy compliant. AHPRA-aware settings for registered practitioners.
Add your Google Business Profile link and your first customer. First SMS goes out immediately.
| Feature | Starter $29/mo |
Growth $49/mo |
Dominate $89/mo |
|---|---|---|---|
| Review collection | |||
| SMS review requests/month | Up to 30 | Up to 100 | Up to 300 |
| Follow-up reminders | 1 per request | 2 per request | 3 per request |
| Google review routing | ✓ | ✓ | ✓ |
| Private feedback capture | ✓ | ✓ | ✓ |
| AI & replies | |||
| AI draft review responses | ✓ | ✓ | ✓ |
| Reply style (tone, sign-off) | ✓ | ✓ | ✓ |
| Custom AI voice setup One-time personalisation by our team |
— | — | ✓ |
| Reputation & insights | |||
| Your score | View only | ✓ Full | ✓ Full |
| Score rewards & discounts Up to 15% off your subscription |
— | ✓ | ✓ |
| Streaks, badges & Score Shield | — | ✓ | ✓ |
| Competitor tracking & scorecard | — | ✓ | ✓ |
| Private feedback follow-up Automated recovery workflow for unhappy customers |
— | ✓ | ✓ |
| Weekly SMS report | ✓ | ✓ | ✓ |
| Monthly performance report | — | ✓ | ✓ |
| Testimonials | |||
| Testimonials Store & manage testimonials — view, archive, restore |
✓ | ✓ | ✓ |
| Auto-fill from Google reviews 4 & 5-star reviews land in your vault automatically † |
— | ✓ | ✓ |
| AI testimonial expansion † "Great job" becomes a compelling testimonial — AI writes, customer approves |
— | ✓ | ✓ |
| One-click customer approval † Branded approval email — full consent audit trail |
— | ✓ | ✓ |
| Wall of Love † Your public proof page — share by link or QR code |
— | ✓ | ✓ |
| Feedback recovery bridge † Recover glowing feedback that never made it to Google |
— | ✓ | ✓ |
| Website testimonial widget † Live carousel — embed on your site with one line of code |
— | ✓ | ✓ |
| Referral program | |||
| Gold Partner referral program Earn 20% commission in your first year, then ongoing trailing commissions on referrals |
— | ✓ | ✓ |
| CSV data export | — | — | ✓ |
| Support | |||
| Help Centre | ✓ | ✓ | ✓ |
| Email support | Standard | Standard | Priority (24hr) |
| Early access & roadmap voting | — | — | ✓ |
† Testimonial publishing features (AI expansion, Wall of Love, website widget, auto-fill, customer approval, feedback recovery) are automatically restricted for AHPRA-regulated health practitioners in accordance with Australian advertising guidelines. Your score, AI draft replies, competitor tracking, private feedback follow-up, and all other features work identically. Learn more about Gold Reviews for allied health →
Same goal. Very different price — and features we haven't seen anywhere else.
| Platform | Price/mo | Australian | Rewards system | Referral program | Private feedback follow-up |
|---|---|---|---|---|---|
| Gold Reviews | From $29 | ✓ Yes | ✓ Yes | ✓ 20% | ✓ Yes |
| NiceJob | From $75 | ✗ US | ✗ No | ✗ No | ✗ No |
| GatherUp | From $99 | ✗ US | ✗ No | ✗ No | ✗ No |
| Birdeye | From $299 | ✗ US | ✗ No | ✗ No | ✗ No |
| Podium | From $399 | ✗ US | ✗ No | ✗ No | ✗ No |
| Reputation.com | From $520 | ✗ US | ✗ No | ✗ No | ✗ No |
Competitor pricing and features are based on publicly available information as of August 2026 and may have changed. Competitor prices shown in USD at published starting rates; Gold Reviews pricing in AUD. We encourage you to verify competitor details directly.
Yes. We require a credit card to start your 14-day free trial. You won't be charged until the trial ends. You can cancel at any time during the trial at no cost.
At the end of your 14-day trial, your card is charged for your first month on your chosen plan. You'll receive an email reminder before the charge. If you cancel before day 15, there's no charge.
Yes — upgrade or downgrade anytime from your account settings. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. Founding Members retain their $29/mo rate regardless of plan changes.
Each plan includes a monthly cap on SMS review requests (30, 100, or 300 depending on your plan). This resets on your billing date each month. If you need a higher cap, contact us — we can discuss a custom arrangement.
Founding Members get everything included in the Growth plan ($49/mo) for $29/mo — permanently. The rate is locked for life regardless of future price increases. There are only 10 founding member spots. Once they're taken, this offer closes permanently. Founding Members keep their rate even if they cancel and resubscribe.
No setup fees. No per-SMS fees within your plan limit. No hidden charges. GST may apply depending on your location. Stripe payment processing is included in your subscription — you don't pay processing fees separately.
Gold Reviews supports 5 primary industries — trades & automotive, allied health, hospitality, professional services, and beauty. Each gets industry-specific language, SMS templates, and compliance rules. Don't see your industry? Gold Reviews works for any business that serves customers. Select "General Business" at sign-up for neutral, professional language that fits any context — retail, fitness, childcare, events, and more.