๐Ÿ’„ Beauty & Personal Care  ·  Built for salons, spas & clinics

More 5-star reviews after every appointment โ€” automatically.

Your clients are already raving about you on the way home. Now you can capture it. Gold Reviews sends a friendly follow-up after every appointment โ€” every client gets the same simple choice: share on Google or send feedback directly to you.

From $29 AUD/month  ·  14-day free trial  ·  Takes 5 minutes to set up

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Automated after every appointment
Book out, close up, head home. The follow-up SMS goes out automatically โ€” you don't have to remember to ask.
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Built for Australian beauty businesses
Spam Act compliant. AEST send times. Pricing in AUD. Not a US tool that doesn't understand your market.
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Google TOS compliant
Every client gets the same choice. No review gating. No fake reviews. Just genuine feedback from real clients.
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AI handles the replies
When a review lands, AI drafts a reply in your salon's voice. Review it, post it. Done in under a minute.
Who it's for

Every beauty business. Every appointment type.

Gold Reviews uses your business type to set the right language, SMS templates, and review flow โ€” automatically.

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Hair Salons
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Day Spas
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Nail Salons
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Skin Clinics
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Laser Clinics
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Cosmetic Clinics
How it works

Finish an appointment. Gold Reviews does the rest.

1
Appointment complete
Log the completed appointment in your dashboard. Takes 30 seconds.
2
SMS sent
Your client gets a friendly text a few hours later, sent from your salon name.
3
Client rates
They tap the link, give a star rating, leave an optional comment.
4
Two-way choice
Every client sees the same two options: share on Google or send feedback directly to you. No filtering.
5
AI drafts reply
When reviews land, AI drafts a response in your tone. You approve and post.

โš ๏ธ Google removed 292 million reviews in 2025 for policy violations โ€” don't get caught out โ†’ โœ“ We've got your back. Gold Reviews never gates โ€” every client always sees both options: leave a Google review or send direct feedback. No filtering. Fully Google-compliant, always.

Features built for beauty

Everything a busy salon owner actually needs.

No fluff. No enterprise features you'll never use. Just the tools that fill your appointment book.

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Appointment-triggered SMS

Set it up once. Every appointment you log triggers an automated follow-up text to your client โ€” between 9am and 6pm AEST, never at antisocial hours.

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Visual social content

5-star reviews become Instagram-ready tiles. Turn your best client feedback into shareable social content โ€” beautifully formatted, ready to post.

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Wall of Love

Display a live testimonial wall on your booking site or Google profile. Real reviews from real clients, updating automatically as new ones land.

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AI reply drafts in your voice

Set your tone, your salon style, and your sign-off. The AI sounds like you โ€” warm, personal, and on-brand. Not a cold corporate template.

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Competitor tracking

See how your Google rating and review count compares to local salons and clinics. Know exactly where you stand โ€” and where to pull ahead.

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Direct feedback channel

Every client can choose to send feedback directly to you. When someone takes that route, the Comeback Engine follows up automatically so you can resolve it before it becomes a public issue.

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AHPRA Hybrid Mode โ€” for cosmetic clinics with registered practitioners

If your clinic employs registered health practitioners (doctors, nurses, dermal therapists), one checkbox switches Gold Reviews into AHPRA-compliant mode. AI responses never make therapeutic claims, never confirm patient relationships, and stay on the right side of the National Law. Learn more about our Allied Health compliance โ†’

The real cost of not having reviews

Your reputation is your most powerful marketing tool.

The booking goes to the salon with the most reviews.

When someone searches "hair salon near me" or "day spa [suburb]", Google surfaces the businesses with the most reviews and the highest average rating. A competitor with 80 five-star reviews gets the booking over you with 12 โ€” every single time.

The problem isn't that your clients don't want to leave reviews. It's that they're already home, already relaxed, and most forget by the time they pick up their phone. Gold Reviews sends the ask at exactly the right moment โ€” a few hours after the appointment, when the experience is still fresh โ€” so you get the credit you deserve.

A salon with 60 five-star reviews looks like a business hundreds of people trust. A salon with 6 reviews looks like they just opened. You can change that number in 30 days.

Start collecting reviews after every appointment.

Takes 5 minutes to set up. Results show up in your first week.

From $29/month ยท 14-day free trial ยท Credit card required ยท Cancel anytime