Your guests walk out happy but never leave a review. Gold Reviews sends a follow-up SMS after they visit — capturing that experience before life gets in the way. More reviews. More bookings. More tables filled.
From $29 AUD/month · 14-day free trial · Takes 5 minutes to set up
Gold Reviews understands the hospitality industry — using the right language and review flow for your type of venue.
⚠️ Google removed 292 million reviews in 2025 for policy violations — don't get caught out → ✓ We've got your back. Gold Reviews never gates — every guest always sees both options: leave a Google review or send direct feedback. No filtering. Fully Google-compliant, always.
More reviews. Better visibility. Protected from negative surprises. All without adding to your admin.
A follow-up message goes to every guest after their visit — sent between 9am and 6pm AEST, in language matched to your venue type. No manual follow-up required.
Set your tone and venue personality — warm, upscale, casual, or friendly neighbourhood local. The AI sounds like your venue, not a generic template.
See exactly how your Google rating and review count stacks up against nearby venues in your category. Know when a competitor is gaining ground — and when you're ahead.
Every guest can choose to send feedback directly to you — alongside the option to share on Google. When a guest takes that route, the Comeback Engine follows up automatically so you can make it right.
The more reviews you collect, the higher your Trust Score — and the more you save on your subscription. The reviews you earn put money back in your pocket.
Know other venue owners who'd benefit? Refer them and earn 20% of their subscription — ongoing, for years. Your own subscription can pay for itself.
When someone decides where to eat, they open Google Maps, type the cuisine, and click on the venue with the most five-star reviews. A restaurant with 80 reviews at 4.7 stars will fill before a better restaurant with 12 reviews at 4.4 stars. That's the reality of how hospitality works in 2026.
Most venues do great service. Most guests leave happy. But very few of those guests ever write a review — not because they didn't enjoy it, but because the moment passed and no one asked. Gold Reviews asks at exactly the right moment, in exactly the right way, so you get credit for the experiences you're already delivering.
And when something does go wrong? You find out privately first, fix it, and protect your rating from a one-star venting session. A handled complaint is often better for your reputation than a glowing review you never asked for.
Set up in 5 minutes. Your first review request goes out today.
From $29/month · 14-day free trial · Credit card required · Cancel anytime