Allied Health  ·  AHPRA-Compliant Platform

Reputation management built for AHPRA compliance.

Gold Reviews is the only review management platform with AHPRA compliance built directly into the product. Your AI replies never make therapeutic claims. Your testimonial features are automatically restricted. No workarounds. No grey areas.

From $29 AUD/month  ·  No lock-in contract  ·  AHPRA compliance on all plans

⚕️
AHPRA compliance built in
Not an optional setting or an add-on. Compliance is automatic for every allied health account from day one.
🤖
AI replies that know the rules
Our AI draft responses are pre-configured to avoid therapeutic claims, outcomes, and confirming patient relationships.
🛡️
We enforce restrictions for you
Testimonial publishing features are automatically disabled. You see what's restricted and why — directly in your dashboard.
Understanding your obligations

Can allied health practitioners use review management?

Yes — with the right platform. Here's what you need to know.

Google reviews are not testimonials in advertising.

AHPRA's advertising guidelines restrict the use of testimonials in a practitioner's own advertising materials — your website, social media, brochures, and email campaigns. That's the restriction that applies.

When a patient independently leaves a review on Google, that is a different matter. You are permitted to ask patients for honest Google reviews, as long as you're not filtering based on expected score and every patient gets the same choice.

Where Gold Reviews becomes critical is in how you respond to those reviews. AI-generated responses must never confirm a patient relationship, reference treatments, or make therapeutic claims. Gold Reviews handles this automatically — every AI draft is pre-configured for AHPRA compliance before it reaches you.

General information only. For guidance specific to your obligations, refer to AHPRA's advertising guidelines or consult a legal professional.

Platform features — Allied Health

Everything you need. Built within AHPRA's rules.

Allied health practitioners get the full Gold Reviews platform — every feature that matters for reputation management, pre-configured for compliance.

🤖

AI Draft Replies

Every Google review you receive gets a professionally drafted AI response — in your practice's tone and sign-off. Pre-configured to avoid therapeutic claims, treatment references, and patient relationship confirmations.

✓ AHPRA-safe by default
📱

Automated SMS Requests

After each consultation, an SMS goes to your patient automatically. Every patient gets the same choice — leave a Google review or share private feedback. No filtering based on how they feel.

✓ Google-compliant
📊

Trust Score & Monitoring

Track your practice's reputation score over time. See trends, identify what's working, and understand your standing in the market — all from a single dashboard.

🔍

Competitor Tracking

See how your practice stacks up against nearby clinics. Monitor their Google rating and review volume so you always know where you stand and where the opportunity is.

Growth & Dominate plans
🛡️

Comeback Engine

Every patient gets the same choice — Google review or private feedback. When a patient shares a low score privately, it comes straight to your dashboard. An automated follow-up goes out within 24 hours so you can resolve the issue professionally.

✓ Private recovery
📈

Monthly Performance Reports

A full performance report lands in your inbox every month. Review volume, average rating, patient sentiment, and competitor comparison — all in one place, without logging in.

Growth & Dominate plans
AI draft replies — Allied Health

What an AHPRA-safe reply looks like.

Gold Reviews AI is configured to understand AHPRA's advertising restrictions. Here's the difference between a response that creates risk and one that protects your registration.

Creates AHPRA risk

"Thank you for your kind review, Sarah! We're so glad your treatment worked well and that your knee pain has improved. Our physio team always works hard to get results for patients like you."

⚠ Confirms patient relationship · References specific treatment · References clinical outcome — all prohibited under AHPRA's advertising guidelines

Gold Reviews AI draft

"Thank you so much for taking the time to leave us a review. The whole team really appreciates your feedback and we look forward to welcoming you back at your next visit."

✓ Warm and professional · No clinical references · No patient relationship confirmation · No therapeutic claims — compliant by default

Your Proof Vault

Patient feedback — stored for your practice, not for advertising.

Every response from your patients is stored in your private Proof Vault. You can't publish it in advertising under AHPRA's rules — and Gold Reviews enforces that automatically. But the insight it gives you is still genuinely valuable for running a better practice.

Use it to understand patient sentiment, recognise patterns in feedback, inform staff development, and track what's working and what needs attention — without any compliance risk.

What your Proof Vault gives you

📋 Full feedback history — every patient response, searchable and filterable
😊 Sentiment scoring — understand overall patient satisfaction at a glance
📊 Trend tracking — see how patient experience changes over time
🔒 Internal access only — publishing features are automatically restricted. You can't accidentally breach AHPRA's rules.
Compliance — transparent by design

What we restrict, and why.

We think practitioners deserve to know exactly what's restricted in their account. Here's a plain-English breakdown — and why each restriction protects your registration.

The following testimonial publishing features are automatically disabled for AHPRA-regulated practitioners. You'll see a clear explanation in your dashboard for each one. This isn't a limitation — it's the platform doing compliance work for you, so you don't have to think about it.

  • 🚫
    Wall of Love — public testimonial feed for your website Publishing patient testimonials in advertising materials is prohibited under AHPRA's advertising guidelines. This feature is disabled for all allied health accounts.
  • 🚫
    Review widget — embeddable testimonial widget for your site Patient reviews embedded on your practice website constitute advertising material under AHPRA's definition. Disabled automatically.
  • 🚫
    Social sharing — sharing individual patient reviews to social media Re-publishing a patient's review as your own promotional content makes it an advertising testimonial. Disabled automatically.
  • 🚫
    AI expansion — AI-assisted elaboration of patient testimonials Since the source material cannot be published in advertising, AI expansion has no applicable use for AHPRA-regulated accounts.
  • 🚫
    Feedback recovery bridge — automated prompts to republish positive feedback Encouraging patients to convert private feedback into promotional testimonials is restricted under AHPRA's advertising guidelines.
† These restrictions apply to AHPRA-registered health practitioners under the Health Practitioner Regulation National Law (Australia). For full details, see AHPRA's advertising guidelines. Non-AHPRA-registered practitioners may have different obligations — if in doubt, consult a legal professional.
Who it's for

Built for every allied health discipline.

Whether you're a sole practitioner or a multi-site clinic, Gold Reviews works for any allied health practice registered with AHPRA or operating under equivalent professional standards.

🏃
Physiotherapy & Osteopathy
AHPRA registered
🧠
Psychology & Counselling
AHPRA registered
🦷
Dentistry & Orthodontics
AHPRA registered
🦴
Chiropractic
AHPRA registered
🦶
Podiatry
AHPRA registered
👁️
Optometry
AHPRA registered
🩺
General Practice
AHPRA registered
💊
Pharmacy
AHPRA registered
🧘
Occupational Therapy
AHPRA registered
🏥
Nursing & Midwifery
AHPRA registered
🎙️
Speech Pathology
Allied health
🥗
Dietetics & Nutrition
Allied health

Start managing your practice's reputation — within AHPRA's rules.

14-day free trial on all plans. AHPRA compliance active from day one. No lock-in contract.

From $29 AUD/month  ·  Credit card required  ·  Cancel anytime